These Terms & Conditions govern your access to and use of the pg99 platform, including all games, services, promotions, and account features. Please read them carefully before registering or placing any bets. By using pg99, you agree to be bound by these terms in full.
These highlights summarize the most important aspects of the pg99 Terms & Conditions. They do not replace the full legal text below.
You must be at least 21 years of age and a resident of a jurisdiction where online gambling is permitted. pg99 strictly prohibits access by minors. Age verification is required before any withdrawal is processed.
Each player is permitted to hold only one registered account on pg99. Duplicate accounts will be suspended and any associated balances may be forfeited pending investigation.
All transactions are processed in Philippine Peso (PHP). Deposits via GCash, PayMaya, BPI, BDO, and Metrobank are supported. Withdrawals are subject to identity verification and wagering requirements where applicable.
All bonuses and promotional offers are subject to specific wagering requirements and validity periods. pg99 reserves the right to modify or withdraw any promotion at any time without prior notice.
Fraud, collusion, use of automated betting software, and any form of cheating are strictly prohibited. Violations will result in immediate account suspension and forfeiture of funds.
pg99 is committed to responsible gaming. Deposit limits, session timers, cooling-off periods, and self-exclusion tools are available to all registered players directly from the account dashboard.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and pg99 ("pg99," "we," "us," or "our") governing your access to and use of the pg99 online casino and sports betting platform, accessible at pg99.run and all associated subdomains, mobile interfaces, and services (collectively, the "Platform").
By registering an account, accessing the Platform, or placing any wager, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference. If you do not agree to any part of these Terms, you must immediately cease using the Platform.
These Terms may be updated from time to time. Continued use of the Platform after any update constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically.
pg99 reserves the right to refuse service, suspend, or terminate any account at its sole discretion, including where it reasonably suspects a breach of these Terms or applicable law.
Access to and use of the pg99 Platform is strictly restricted to individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. By registering, you represent and warrant that you meet this age requirement. pg99 reserves the right to request proof of age at any time and to suspend any account pending age verification.
Underage gambling is illegal in the Philippines. Any account found to be operated by a person under 21 years of age will be immediately closed and all funds forfeited in accordance with applicable law.
You are solely responsible for ensuring that your use of the Platform is lawful in your jurisdiction. pg99 does not warrant that the Platform is legal or available in all locations. Players accessing the Platform from jurisdictions where online gambling is prohibited do so at their own risk and in violation of these Terms.
To register a pg99 account, you must provide accurate, complete, and current information, including your full legal name, date of birth, residential address, email address, and a valid Philippine mobile number. You agree to update your account information promptly if any details change.
pg99 operates a strict one account per player policy. You may not register more than one account, whether under your own name or using another person's identity. Duplicate accounts will be suspended and any balances held pending investigation.
pg99 is required to verify the identity of all players as part of its Know Your Customer (KYC) obligations. You may be asked to submit a government-issued photo ID (such as a Philippine passport, SSS ID, UMID, or driver's license), proof of address, and proof of payment method ownership. Failure to complete KYC verification within the required timeframe may result in account restrictions or closure.
You are solely responsible for maintaining the confidentiality of your pg99 account credentials, including your username and password. You must not share your login details with any third party. pg99 will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure.
If you suspect that your account has been accessed without your authorization, you must notify pg99 immediately via the 24/7 live chat support channel. pg99 reserves the right to suspend your account pending investigation of any suspected unauthorized access.
You are responsible for all activity conducted through your pg99 account, whether or not you authorized it. You agree to use the Platform solely for personal, non-commercial entertainment purposes. Commercial use, including operating a betting syndicate or acting as an agent for third parties, is strictly prohibited.
An account is considered inactive if there has been no login activity for a continuous period of 12 months. pg99 reserves the right to apply an inactivity fee of up to ₱200 per month to inactive accounts with a remaining balance, after providing prior written notice to the registered email address. Accounts with a zero balance may be closed after the inactivity period without further notice.
pg99 supports the following payment methods for deposits and withdrawals: GCash, PayMaya, BPI Online, BDO Online Banking, and Metrobank Online. All transactions are processed in Philippine Peso (PHP / ₱). pg99 does not accept deposits in foreign currencies.
Minimum deposit amounts and processing times vary by payment method and are displayed at the point of transaction. Deposits are generally credited to your pg99 account instantly or within a few minutes. pg99 does not charge fees on deposits, though your payment provider may apply their own charges.
You may only deposit funds from payment accounts that are registered in your own name. Third-party deposits are strictly prohibited and will result in account suspension pending investigation.
Withdrawal requests are subject to identity verification. pg99 reserves the right to request KYC documentation before processing any withdrawal. Withdrawals will only be processed to the same payment method used for the original deposit, where technically possible, as part of our anti-money laundering (AML) controls.
Minimum and maximum withdrawal limits apply and are displayed within your account dashboard. pg99 aims to process approved withdrawal requests promptly, though processing times may vary depending on the payment method and verification status of your account.
Withdrawals may be delayed or withheld if pg99 has reasonable grounds to suspect fraudulent activity, money laundering, or a breach of these Terms. In such cases, pg99 will notify you and may request additional documentation.
pg99 is committed to preventing money laundering and the financing of illegal activities. All transactions are monitored in accordance with applicable Philippine anti-money laundering laws. pg99 reserves the right to report suspicious transactions to the relevant authorities without prior notice to the account holder.
pg99 offers various bonuses and promotional offers to eligible players from time to time. All bonuses are subject to specific terms and conditions, including wagering requirements, minimum deposit thresholds, game restrictions, and validity periods. These specific terms are communicated at the time the bonus is offered and form part of these Terms.
Bonus funds must be wagered a specified number of times before they can be withdrawn. The applicable wagering multiplier will be stated clearly in the promotion details. Failure to meet wagering requirements within the validity period will result in the forfeiture of the bonus and any winnings derived from it.
pg99 reserves the right to withhold, cancel, or reclaim any bonus where it has reasonable grounds to believe that a player has engaged in bonus abuse, including but not limited to: creating multiple accounts to claim the same promotion, placing low-risk bets to meet wagering requirements, or colluding with other players to exploit promotional offers.
pg99 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Changes to ongoing promotions will be communicated via the Platform or by email to registered players where reasonably practicable.
All bets placed on the pg99 Platform are subject to the specific rules applicable to each game or sporting event. These rules are available within the relevant game or betting market on the Platform. In the event of any conflict between these Terms and the specific game rules, the specific game rules shall prevail.
pg99 reserves the right to refuse, limit, or void any bet at its sole discretion, including where: the bet exceeds applicable stake limits; there is a technical error in the odds or game outcome; or pg99 has reasonable grounds to suspect that the bet was placed in bad faith or in violation of these Terms.
In the event of a technical malfunction, system error, or human error that results in an incorrect game outcome or odds display, pg99 reserves the right to void affected bets and refund stakes to the relevant player accounts. pg99 will not be liable for any losses arising from such errors beyond the return of the original stake.
Sports betting markets on pg99 cover events including PBA, NBA, UFC, international boxing, and major football leagues. Live in-play betting is available for selected events. Odds are subject to change at any time before a bet is confirmed. Once a bet is accepted and confirmed, the odds at the time of acceptance apply.
The following conduct is strictly prohibited on the pg99 Platform. Violation of any of these prohibitions may result in immediate account suspension, forfeiture of funds, and referral to the relevant authorities:
pg99 employs advanced fraud detection systems that monitor all account activity in real time. Suspicious activity is flagged automatically and reviewed by our compliance team. Do not attempt to circumvent these systems.
All content on the pg99 Platform, including but not limited to software, game engines, graphics, logos, trademarks, text, audio, video, and user interface designs, is the exclusive property of pg99 or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal, non-commercial entertainment purposes in accordance with these Terms. This license does not include the right to: copy, reproduce, or distribute any Platform content; modify or create derivative works based on Platform content; use any pg99 trademarks or branding without prior written consent; or scrape, crawl, or systematically extract data from the Platform.
Any unauthorized use of pg99's intellectual property will result in immediate account termination and may give rise to legal action.
pg99 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
pg99 implements industry-standard security measures, including 256-bit SSL encryption and two-factor authentication, to protect your personal and financial data. However, no online platform can guarantee absolute security, and you acknowledge that you provide your data at your own risk.
pg99 will not sell your personal data to third parties. Data may be shared with payment processors, KYC verification providers, and regulatory authorities where required by law. For full details on how your data is used, please review our Privacy Policy.
pg99 is committed to promoting responsible gaming and protecting vulnerable players. We provide a comprehensive suite of responsible gaming tools accessible directly from every player account dashboard, including:
If you believe you may have a gambling problem, we strongly encourage you to use these tools and to seek professional support. pg99 enforces a strict 21+ age policy and will not knowingly permit underage individuals to access the Platform.
Gambling should be entertainment, not a source of income or a way to resolve financial difficulties. If gambling is no longer fun, please reach out to our 24/7 support team or visit our Responsible Gaming page for resources and guidance.
To the fullest extent permitted by applicable law, pg99 and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to: loss of winnings, loss of data, loss of profits, or interruption of service.
pg99's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you into your pg99 account in the 30-day period immediately preceding the event giving rise to the claim.
The Platform is provided on an "as is" and "as available" basis. pg99 makes no warranties, express or implied, regarding the Platform's availability, accuracy, reliability, or fitness for a particular purpose. pg99 does not guarantee that the Platform will be free from errors, interruptions, or security vulnerabilities.
Nothing in these Terms shall limit or exclude pg99's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable Philippine law.
pg99 reserves the right to amend these Terms at any time. Material changes will be communicated to registered players via email to the address on file and/or via a prominent notice on the Platform at least 7 days before the changes take effect, except where immediate changes are required by law or regulatory directive.
Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure by contacting our support team.
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
Any dispute arising out of or in connection with these Terms that cannot be resolved through good-faith negotiation between the parties shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines.
pg99 operates in compliance with applicable Philippine gaming regulations. Players are responsible for ensuring that their use of the Platform complies with the laws of their own jurisdiction.
If you have any questions, concerns, or complaints regarding these Terms or the pg99 Platform, please contact our support team. Our 24/7 live chat is the fastest way to reach us — available directly on the Platform at any time.
For formal written correspondence, you may reach us by email. Our support email address is: [email protected]
pg99 aims to acknowledge all formal written complaints within 2 business days and to resolve them within 14 business days of receipt. If you are not satisfied with our response, you may escalate your complaint to the relevant Philippine gaming regulatory authority.
For the fastest response to account queries, deposit issues, or withdrawal status updates, use the 24/7 live chat feature on the pg99 Platform. Our support team is staffed around the clock, including Philippine public holidays.
Now that you've reviewed the pg99 Terms & Conditions, you're ready to enjoy everything the platform has to offer — 300+ casino games, live PBA and NBA betting, instant GCash deposits, and 24/7 Filipino support. Must be 21 or older to play.
21+ only. Play responsibly. Gambling can be addictive — set your limits before you play.